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  • Health Policy for
    visa applications
    Health Policy for your needs

    EG Visa Protect

    - USD 18,000
    Colombian Visa Compliance
    All-Risk Coverage Included

    EG Visa Protect Pro

    - USD 30,000
    Colombian Visa Compliance
    All-Risk Coverage Included
    Blog
    Step-by-Step to Check Your EPS Status in Colombia Through ADRES
    Step-by-Step to Check Your EPS Status in Colombia Through ADRES
    • Health in Colombia, Health Policies for Visas
    • Picture of EG Assist Team EG Assist Team
    • Apr 27, 2026
    3-Year Retirement Visa with EG Assist Health Policy
    How to Obtain a 3-Year Retirement Visa with EG Assist Health Policy
    • Health in Colombia, Health Policies for Visas
    • Picture of EG Assist Team EG Assist Team
    • Apr 15, 2026
  • Digital Nomads
    Health Policy for your needs

    EG Visa Protect

    - USD 18,000
    Colombian Visa Compliance
    All-Risk Coverage Included

    EG Visa Protect Pro

    - USD 30,000
    Colombian Visa Compliance
    All-Risk Coverage Included
    Blog
    Step-by-Step to Check Your EPS Status in Colombia Through ADRES
    Step-by-Step to Check Your EPS Status in Colombia Through ADRES
    • Health in Colombia, Health Policies for Visas
    • Picture of EG Assist Team EG Assist Team
    • Apr 27, 2026
    3-Year Retirement Visa with EG Assist Health Policy
    How to Obtain a 3-Year Retirement Visa with EG Assist Health Policy
    • Health in Colombia, Health Policies for Visas
    • Picture of EG Assist Team EG Assist Team
    • Apr 15, 2026
  • Retirees
    Health Policy for your needs

    EG Visa Protect

    - USD 18,000
    Colombian Visa Compliance
    All-Risk Coverage Included

    EG Visa Protect Pro

    - USD 30,000
    Colombian Visa Compliance
    All-Risk Coverage Included
    Blog
    Step-by-Step to Check Your EPS Status in Colombia Through ADRES
    Step-by-Step to Check Your EPS Status in Colombia Through ADRES
    • Health in Colombia, Health Policies for Visas
    • Picture of EG Assist Team EG Assist Team
    • Apr 27, 2026
    3-Year Retirement Visa with EG Assist Health Policy
    How to Obtain a 3-Year Retirement Visa with EG Assist Health Policy
    • Health in Colombia, Health Policies for Visas
    • Picture of EG Assist Team EG Assist Team
    • Apr 15, 2026
  • Investors
    Health Policy for your needs

    EG Visa Protect

    - USD 18,000
    Colombian Visa Compliance
    All-Risk Coverage Included

    EG Visa Protect Pro

    - USD 30,000
    Colombian Visa Compliance
    All-Risk Coverage Included
    Blog
    Step-by-Step to Check Your EPS Status in Colombia Through ADRES
    Step-by-Step to Check Your EPS Status in Colombia Through ADRES
    • Health in Colombia, Health Policies for Visas
    • Picture of EG Assist Team EG Assist Team
    • Apr 27, 2026
    3-Year Retirement Visa with EG Assist Health Policy
    How to Obtain a 3-Year Retirement Visa with EG Assist Health Policy
    • Health in Colombia, Health Policies for Visas
    • Picture of EG Assist Team EG Assist Team
    • Apr 15, 2026
  • Residents
    Coverage
    Health Policy for your needs

    EG Visa Protect

    - USD 18,000
    Colombian Visa Compliance
    All-Risk Coverage Included

    EG Visa Protect Pro

    - USD 30,000
    Colombian Visa Compliance
    All-Risk Coverage Included
    Blog
    Step-by-Step to Check Your EPS Status in Colombia Through ADRES
    Step-by-Step to Check Your EPS Status in Colombia Through ADRES
    • Health in Colombia, Health Policies for Visas
    • Picture of EG Assist Team EG Assist Team
    • Apr 27, 2026
    3-Year Retirement Visa with EG Assist Health Policy
    How to Obtain a 3-Year Retirement Visa with EG Assist Health Policy
    • Health in Colombia, Health Policies for Visas
    • Picture of EG Assist Team EG Assist Team
    • Apr 15, 2026
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Health policy for visa application
Health policy for your needs

EG Visa Protect Pro

- USD 30,000
Colombian Visa Compliance
All-Risk Coverage Included

EG Visa Protect

- USD 18,000
Colombian Visa Compliance
All-Risk Coverage Included
Digital Nomads
Health policy for your needs

EG Visa Protect Pro

- USD 30,000
Colombian Visa Compliance
All-Risk Coverage Included

EG Visa Protect

- USD 18,000
Colombian Visa Compliance
All-Risk Coverage Included
Retirees
Health policy for your needs

EG Visa Protect Pro

- USD 30,000
Colombian Visa Compliance
All-Risk Coverage Included

EG Visa Protect

- USD 18,000
Colombian Visa Compliance
All-Risk Coverage Included
Investors
Health policy for your needs

EG Visa Protect Pro

- USD 30,000
Colombian Visa Compliance
All-Risk Coverage Included

EG Visa Protect

- USD 18,000
Colombian Visa Compliance
All-Risk Coverage Included
Residents Coverage
Health policy for your needs

EG Visa Protect Pro

- USD 30,000
Colombian Visa Compliance
All-Risk Coverage Included

EG Visa Protect

- USD 18,000
Colombian Visa Compliance
All-Risk Coverage Included
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  • All Health Policy Plans
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  • All Health Policy Plans
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Get Advice Now

Emergency Assistance 24/7

This page provides the official protocol to request medical assistance

⚠️ Life-threatening emergency:

If you are experiencing a life-threatening emergency, please go to the nearest hospital immediately and contact us within 48 hours.

WhatsApp
Global Assistance
+57 1 916 3199
Emergency Landline
Colombia
+57 601 916 3199
Emergency Email
Formal Response
assistance@egassist.com

How to request assistance?

Step-by-Step Assistance Protocol

1
Contact Our Assistance Center First

Before seeking medical attention (except in life-threatening situations), you must contact the EG Assist Emergency Center. We will direct you to the nearest authorized medical facility and coordinate your care.

Note:
Unauthorized medical expenses may not be eligible for reimbursement.
2
Provide Your Information

When you call or message us, please have the following details ready:

Note:
Full Name
(as it appears on your passport)
Passport Number
Assistance Number
(found on the first page of your voucher)
Exact Location
(City, Address, or Hospital name)
Contact Phone Number
(where we can reach you or the person assisting you)
Description of the medical issue or emergency
3
Follow Authorized Instructions

Our team will coordinate medical appointments, hospitalizations, or transfers. Please stay in communication with us until the event is closed.

Note:

Important Policy Rules (Section V - General Conditions)

The 48-Hour Rule:

In case of an extreme emergency where prior communication is impossible, you or a companion must report the event within a maximum of 48 hours after the occurrence for the coverage to be validated.

Direct Payments:

To guarantee 100% coverage, EG Assist must pay the providers directly. Always seek authorization before paying for any medical service out of pocket.

Validity Verification:

Government officials or beneficiaries can confirm plan status at any time via our Voucher Verification System.

Frequently Asked Questions

These are the most commonly asked questions about EG Assist Can’t find what you’re looking for? Chat with our team, we’re here to help you.

Does a Colombian visa have a medical policy?

No, a visa itself does not provide a medical policy. The visa requires the applicant to purchase and maintain a specific type of private health policy (All-Risk Coverage) to be approved. This requirement ensures the foreigner is prepared for any medical eventuality, including accident, illness, disability, hospitalization, death, or repatriation, upon entry.

What is the visa health policy in Colombia?

Visa health policy refers to a specific private policy required for most Colombian visa applications, as mandated by Resolution 5477. This policy is required to cover “all risks” in the national territory, including accidents, illness, death, and repatriation, serving as legal proof that the applicant can manage health emergencies during their stay.

How to get a health policy as a foreigner?

If you are a tourist or visa applicant, you can purchase a private health policy online (e.g., EG Assist) using your valid passport. If you are a resident, you may eventually report your documentation to an EPS provider; however, it is highly recommended to avoid EPS enrollment if you are currently applying for or renewing a retirement visa, as an active status in the national system (ADRES) can negatively impact your application and lead to rejection or withdrawal.

How much is health policy in Colombia per month?

The cost of private health policy varies by plan level and applicant age. For the the EG Visa Protect plan starts at US$495 annually (approx. US$41.25 per month). For higher coverage limits, the EG Visa Protect Pro starts at US$595 annually (approx. US$49.58 per month). Please note that for applicants aged 76 to 85, there is a 50% premium increase.

By adding the Premium Flex Add-On (USD 100), you gain a 100% money-back guarantee if your visa is denied, plus total flexibility for date changes and term adjustments.

Apply terms and conditions.

Can someone with a US visa get a health policy?

Yes, because eligibility for private health insurance in Colombia is generally based on the individual’s legal documents (such as a passport) and physical presence in the country, not on holding a US visa. The global coverage of EG Assist health policies provides protection within Colombia but does not include coverage in the insured person’s country of origin.

Can a foreigner get a health policy in Colombia?

Yes, foreigners have two primary options for obtaining health coverage:

  • Private/Travel Health Policy (EG Assist): Purchased with a passport, this is mandatory for visa applications and compliant with Resolution 5477.
  • National EPS: Once the Cédula de Extranjería is obtained, you can enroll in the Colombian public healthcare system.

Important: Foreigners with a Retirement Visa can’t enroll in an EPS, due to Resolution 5477 restrictions.

How can I access health services in Colombia as a digital nomad?

Digital nomads must have a health policy with all-risk coverage valid for the duration of the Digital Nomad Visa application. EG Assist plans provide the necessary medical services, including 24-hour Tele-Doctor guidance, for the full term of the visa.

How far back is a pre-existing condition?

A pre-existing condition refers to any illness or injury treated before your policy’s start date. EG Assist plans provide emergency stabilization for pre-existing conditions up to specific limits (USD 300 for EG Visa Protect plan and USD 1,000 for Visa Protect Pro plan). You must review your specific policy’s terms to understand the look-back period.

What expenses are not covered by a health policy?

Typical exclusions include non-emergency outpatient care, organ transplants, dialysis, and pregnancy-related expenses like induced abortions. Additionally, incidents involving substance abuse, risky activities, self-inflicted injuries, and services not pre-authorized by your plan are generally excluded.

Is it worthwhile to get travel health policy?

Yes, absolutely. Beyond the legal requirement, it provides essential coverage for unexpected medical emergencies or illnesses while abroad. It helps cover massive costs such as hospital stays, doctor visits, medications, and emergency medical evacuation.

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EG Assist provides a specialized travel health policy designed for the Colombian visa process. As the trusted choice for expats, we deliver reliable, tailored coverage for digital nomads, retirees, and investors, guaranteeing your peace of mind from day one.

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  • quotes@egassist.com
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