FAQs Archive | EG Assist

Why can a medication reimbursement request be denied?

What should I do during an emergency?

What happens if I purchase medication without authorization?

Is every prescription medication refundable?

Are medications for pre-existing conditions covered?

What documents do I need to submit a reimbursement claim?

What types of medical events may qualify for a medication refund?

When should I contact EG Assist about a medical issue?

Can I request a medication refund directly from the pharmacy?

Does a Colombian visa have a medical policy?

What is the visa health policy in Colombia?

How to get a health policy as a foreigner?